Size Guidelines

Consider the current weight and length of the dog to choose the right size Airlift.

To measure length, measure from halfway down the front leg straight back to the same spot on the rear leg. (see the video below on how to measure)

The measurements listed below are the ranges that will fit each Airlift size.

Medium Size: 20 - 45 lbs., 9 - 14 inches from back leg to front leg
Large/Original Size: 45 - 70 lbs., 13 - 18 inches from back leg to front leg
XL Size: 70 - 150 lbs., 17 - 24 inches from back leg to front leg (consider the Airlift XL-2 package, which includes additional accessories)

If your dog is in between sizes, we recommend buying the larger size. This is not a custom-fit sling, and it's safe and functional if the Airlift is a little loose on the dog. But, please measure your dog to make sure your Airlift will not be too small.

If your dog is a German Shepherd or Greyhound (or similar) that is longer than normal for its weight, we also recommend that you buy the larger size.

How-To Videos

Watch this short video to learn how to properly measure your dog and use the Fido Pro Airlift.

This short video explains the high-quality, patented design, materials and features of the Airlift.

Step-by-Step Airlift Instructions PDF

Airlift by Fido Pro Features & Benefits PDF

Fido Pro is a company of dog lovers dedicated to creating high-quality products in the USA that help keep our canine best friends safe.

The Airlift XL-2 Package includes accessories to convert the extra-large size Airlift into a two-person, assisted carry system.

This Airlift system is designed for dogs between 70 - 150 lbs., and the package comes with attachable shoulder padding and two straps that allow a second person to support the person carrying the dog.

The Airlift XL-2 stuff sack weighs a total of 10 oz. including the Airlift and accessories.

With this system, the second person can use the straps to:

• Assist in lifting and loading the dog onto the primary carrier's back
• Help the primary carrier with balance by pulling the person and dog up steep hills and braking for them on downhills
• Support some of the dog's weight on flatter terrain

The Airlift XL-2 Package includes:

1. Size XL Airlift with multiple anchor points to attach the second person, daisy-chain straps

2. Two 6-foot daisy-chain straps

3. Two snap-link carabiners

4. One set (2) feather-weight shoulder padding

5. Laminated instruction card

*The Airlift size XL can be purchased individually and comes with the modifications to add the 2-person options later if you so choose.

How To Use:

Step-by-Step Airlift XL-2 Instructions PDF

Airlift by Fido Pro Features & Benefits PDF

The attachable daisy-chain straps have multiple hand-loops for easy adjustment and can be used by the second person behind the primary carrier of the dog or in front.

Lifting onto the primary carrier's back – The second person can assist in lifting the dog onto the primary carrier's back. To do this, find the metal o-rings along the front side of the Airlift, clip the carabiner to the o-ring located in the middle of the Airlift, then thread the other end of the daisy-chain strap through the other o-rings that act as guides to prevent the straps from moving around and potentially harming the dog.

Assisting up/down steep terrain – You can help to pull the person and dog up steep hills and brake for them on the downhill by attaching the daisy-chain straps to the sewn loops on the Airlift shoulder straps (front facing and rear facing).

Supporting on flatter terrain – On flatter terrain the second person can also assist by utilizing the o-rings that run under the dogs chest and midsection.

This system is easy to use and laminated instructions are included in the Airlift XL-2 package.

Please Note:

The Airlift XL-2 is not a system that provides 50%-50% weight distribution between two people carrying a dog, rather it enables a second person to assist in carrying the dog.

***The Airlift XL-2 can support a stagnant load in excess of 200 lbs, the limitation is on the individual strength and fitness of the person carrying the dog. Please be sure you can handle this type of lifting and exertion prior to attempting to carry your heavy dog. Fido Pro Corp is not responsible for any injury sustained to dog or human while using any of its products

Shipping

Orders typically ship within 1-2 business days. Customers have the following shipping options:
FedEx SurePost- DUE TO COVID DELAYS PLEASE EXPECT 7-12 DAYS TO RECEIVE YOUR PACKAGE.

FedEx One Rate 2nd day air - estimated 2 to 3 Days...DUE TO COVID DELAYS YOUR PACKAGE MIGHT TAKE LONGER THAN 3 DAYS TO DELIVER.

Shipping option is chosen at checkout.

Attention Canadian Customers: There might be additional customs / duties fees due upon pickup in your country of residence. If unclear as to your country's rules please check prior to ordering.

Return Policy

If for any reason you are not 100% satisfied with your Fido Pro purchase or would like to exchange for a different size please see below. RETURNS WILL BE EXAMINED AND MUST BE IN RE-SELLABLE CONDITION.

Returns must be shipped back to Fido Pro no later than 30 days after purchase. The customer is required to pay shipping fees for returns. Include your order number and a note stating return for refund or return for exchange, along with the size you would like. If exchanging a M or L for an XL, please provide the order number verifying you paid the $15 up charge.

Exchanges

If you ordered the wrong size, we're happy to exchange it for a new size, customer pays to ship to us and Fido Pro pays to ship back to you using USPS First Class Mail.

If you are exchanging a size medium or large for an XL, there is an additional $15 charge to cover the increased cost of the XL. You can make this payment via our online store. Once this is completed and the original purchase returned in new condition, we will then ship the XL size.

U.S. AND CANADA CUSTOMERS ONLY SHIP RETURNS TO:

FIDO PRO RETURNS

600 WEST BAYAUD AVE.

DENVER CO 80223

EUROPEAN CUSTOMERS

Orders placed within Europe ship via DHL from Milan Italy. Orders ship within 1-2 business days. DUE TO COVID YOUR PACKAGE MIGHT BE DELAYED.

NON-EUROPEAN UNION COUNTRIES You might owe additional VAT and duties upon delivery of your package. Please make sure you know your countries rules pertaining to VAT and duties.

EUROPE CUSTOMERS EXCHANGES AND RETURNS. Customer is required to pay shipping fees for returns or exchanges. For exchanges, Fido Pro will pay shipping fees to ship the new size back to the customer. Please contact European customer service for return shipping details or any other questions regarding your order at: Fidoeuro@fidoprotection.com

EUROPE CUSTOMER SERVICE EMAIL: fidoeuro@fidoprotection.com