Choose the right size:

The measurements listed below are the ranges that will fit each Airlift size.

Medium Size: 20 - 45 lbs., 9 - 14 inches from back leg to front leg
Large/Original Size: 45 - 70 lbs., 13 - 18 inches from back leg to front leg
XL Size: 70 - 150 lbs., 17 - 24 inches from back leg to front leg (consider the Airlift XL-2 package, which includes additional accessories)

If your dog is in between sizes, we recommend buying the larger size. This is not a custom-fit sling, and it's safe and functional if the Airlift is a little loose on the dog. But, please measure your dog to make sure your Airlift will not be too small.

See the how-to guide & videos below to properly measure your dog.

The Airlift XL-2 Package includes accessories to convert the extra-large size Airlift into a two-person, assisted carry system.

This Airlift system is designed for dogs between 70 - 150 lbs., and the package comes with attachable shoulder padding and two straps that allow a second person to support the person carrying the dog.

The Airlift XL-2 stuff sack weighs a total of 10 oz. including the Airlift and accessories.

With this system, the second person can use the straps to:

• Assist in lifting and loading the dog onto the primary carrier's back
• Help the primary carrier with balance by pulling the person and dog up steep hills and braking for them on downhills
• Support some of the dog's weight on flatter terrain

The Airlift XL-2 Package includes:

1. Size XL Airlift with multiple anchor points to attach the second person, daisy-chain straps

2. Two 6-foot daisy-chain straps

3. Two snap-link carabiners

4. One set (2) feather-weight shoulder padding

5. Laminated instruction card

*The Airlift size XL can be purchased individually and comes with the modifications to add the 2-person options later if you so choose.

How To Use:

Step-by-Step Airlift XL-2 Instructions PDF

Airlift by Fido Pro Features & Benefits PDF

The attachable daisy-chain straps have multiple hand-loops for easy adjustment and can be used by the second person behind the primary carrier of the dog or in front.

Lifting onto the primary carrier's back – The second person can assist in lifting the dog onto the primary carrier's back. To do this, find the metal o-rings along the front side of the Airlift, clip the carabiner to the o-ring located in the middle of the Airlift, then thread the other end of the daisy-chain strap through the other o-rings that act as guides to prevent the straps from moving around and potentially harming the dog.

Assisting up/down steep terrain – You can help to pull the person and dog up steep hills and brake for them on the downhill by attaching the daisy-chain straps to the sewn loops on the Airlift shoulder straps (front facing and rear facing).

Supporting on flatter terrain – On flatter terrain the second person can also assist by utilizing the o-rings that run under the dogs chest and midsection.

This system is easy to use and laminated instructions are included in the Airlift XL-2 package.

Please Note:

The Airlift XL-2 is not a system that provides 50%-50% weight distribution between two people carrying a dog, rather it enables a second person to assist in carrying the dog.

***The Airlift XL-2 can support a stagnant load in excess of 200 lbs, the limitation is on the individual strength and fitness of the person carrying the dog. Please be sure you can handle this type of lifting and exertion prior to attempting to carry your heavy dog. Fido Pro Corp is not responsible for any injury sustained to dog or human while using any of its products

Return and Exchange Policies

Order the wrong size? We are happy to process exchanges for another size Airlift, or fully refund the product cost as long as the following criteria are met.

All returns, exchanges and refunds must be within 30 days of the delivery date. All returned or exchanged products must be unused and in resellable condition.

Customers are responsible for return shipping costs on refunds and exchanges. Fido Pro will pay shipping charges on shipments of exchanged product back to the customer. Refunds only include the cost of the product, not shipping (or duties for international orders).

Please send the items you would like to return or exchange to one of the addresses below including a note with your order number and reason for return or the size you'd like in exchange. Once we receive your shipment and verify that it is in resellable and unused condition, we will promptly process your refund or ship out your new size. Please note the different return address for Canadian orders.

*For Canadian returns or exchanges, please notify us when your shipment's delivery is confirmed and provide the tracking number to orders@fidoprotection.com so that we can expedite the exchange or return process.

US AND INTERNATIONAL RETURN ADDRESS

FIDO PRO (RETURNS)

1113 Washington Avenue Suite 100

Golden, CO 80401

CANADIAN RETURN ADDRESS

FIDO PRO (RETURNS)

#135-250 Aero Link NE

Calgary, AB T2E 7X8 CAN

Shipping Policies

United States Orders

All US orders ship from Colorado via USPS by default. UPS Ground, Second Day Air, and Next Day Air are available for selection at checkout (not available for orders shipped to PO Boxes). Expected delivery dates are calculated based on location and provided at checkout. There is an additional 2 day fulfillment and processing time included in the delivery calculation (expedited orders are prioritized but are also subject to the standard fulfillment time). Only expedited shipping options (Second Day and Next Day Air) provide guaranteed delivery dates. Orders through USPS and UPS Ground are provided expected delivery dates but are not guaranteed.

Order pick-up is available at our location in Golden, Colorado.

Canadian Orders

All Canadian orders ship from Calgary, AB via FedEx. Expedited shipping via FedEx Second Day Air is available for selection at checkout. Orders to remote locations can be shipped via Canada Post if necessary. No customs duties are charged at any time. Expected delivery dates are calculated based on location and provided at checkout. There is an additional 2 day fulfillment and processing time included in the delivery calculation (expedited orders are prioritized but are also subject to the standard fulfillment time).

International Orders (excluding Canada)

All International orders (except Canada) ship from Colorado, USA via DHL eCommerce Parcel Direct or DHL Express Worldwide. Customs duties and taxes are charged at checkout based on each governments individual laws and policies. No additional customs charges are required upon receipt. Refer to your countries import and export policies for additional information. Expected delivery dates are calculated based on location and provided at checkout. There is an additional 2 day fulfillment and processing time included in the delivery calculation.

Ordering from Fido Pro is available in the following countries: United Kingdom, Switzerland, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembour, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Estonia, Latvia, Lithuania, Norway, Iceland, Australia, New Zealand, and Mexico.

Don't see your country listed here? Reach out to us at orders@fidoprotection.com to see if Fido Pro can ship to you!

Lost or Delayed Shipment Policies

Once orders are fulfilled and released to a carrier, Fido Pro is no longer responsible for delayed, lost, or misdelivered packages. After fulfillment and release, the customer is responsible for contacting carriers regarding failed deliveries.

Fido Pro will assist in any troubleshooting where possible but are not required to replace or reship orders. If there are any issues with your order or a delivery, please reach out to orders@fidoprotection.com for further assistance. More contact information and customer service hours are available here.